The job description and day-to-day function of the modern call center customer service agent have changed. Some of these changes are a result of the pandemic, but most of these changes are due to increased responsibilities that require increased problem-solving and more interactions with supervisors and other team members. But more importantly, the space agents work in needs to change and adapt to support these new and expanded roles. To create the optimal call center floor plan layout to support…
Modern Office Furniture Post-COVID Social Distancing Furniture
Modern Call Center Office Design
Posted on October 7, 2021
